Multi-State Property Recovery Firm
Multi-State Property Recovery Firm:
Organization: Multi-State Property Recovery Firm (link #1 under Engagements tab)
Overview: The firm was experiencing competitive threat from lower cost service providers, and operating costs were not in line with revenue achievement.
Actions: A process improvement methodology was implemented. Key performance factors were identified; improvements were made; progress was measured and tracked. A performance incentive for field technicians was established. A new business development strategy was put in place, including provisions for acquiring companies in related fields to provide clients with the total solution.
Results: The firm experienced improvements in overall productivity, and reductions in operating expenses. The business expanded into related areas, providing new opportunities for growth.
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