National Financial Services Company
National Financial Services Company: (link #2 under Engagements tab)
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Organization: National Financial Services Company
Overview: The company was increasing revenue at approximately 50% per year and experiencing significant growth pains. Inefficiencies and errors were recognized in multiple areas of the business including customer service, human resources, and financial management.
Actions: Analyzed business processes, staff functions and interactions, marketing strategies, and financial operations. Implemented a number of organizational and procedural changes in these areas, based upon our analysis.
Results: The organization continues its growth pattern with a stabilized workforce, reduced errors, and marked improvements in customer service and cash management.
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